Shelby County Jail Roster

Main Jail and Jail East in Memphis

Check where the person is being held before you send a letter or head out for a visit. Search by name or call Jail Information with their full name and booking number, if you have it. Official Shelby County inmate lookup

Main Jail houses men at 201 Poplar Avenue, Memphis, TN 38103. The downtown Jail Information number is (901) 222-4703. Main Jail · Sheriff's directory

Jail East, the women's facility, is at 6201 Haley Road, Memphis, TN 38134. Call (901) 222-6600 for Jail East. Jail East

Shelby County Jail Visitation

For a downtown visit, the sheriff lists 225 Poplar Avenue. At Jail East, use 6201 Haley Road. You'll need visitor approval and a valid photo ID. Before making the trip, ask the jail how to reserve a visit, which entrance to use, and when to check in. Sheriff's visitation instructions

At the downtown Jail Annex, visitors go through security screening. Wear shoes and avoid sheer clothing, cutouts, or clothing with gang or drug imagery. Leave phones, bags, food, and drinks outside. The Annex allows one child per accompanying adult and requires continuous supervision. If you plan to bring a child, ask about approval and school-hour restrictions when you arrange the visit. Jail Annex visitor rules

If you're driving downtown, the Justice Center Garage is at 245 Washington Avenue. For a bus trip to either jail, put the confirmed visitor entrance into MATA Tracker or call (901) 274-6282 to check the stop and the return trip. Garage listing · MATA Tracker · MATA transit hotline

Phone Calls, Video Visits, and Messages

To receive a video call from someone in custody, use the phone number the jail approved for that person. It must match the number on your account. Sign in to the Visits app and leave it open so the call can come through. The sheriff's instructions call it GettingOut Visits. ViaPath now lists the app as myViaPath Visits. Sheriff's video call instructions · ViaPath app information

The sheriff lists the GettingOut Friends & Family balance for messages and video, and ConnectNetwork PIN Debit for the person's phone account. For account help, call (866) 516-0115 for GettingOut or (877) 650-4249 for ConnectNetwork. Sheriff's account and deposit instructions

Shelby County Jail Mailing Addresses

Put the recipient's full name and booking number on the envelope. Add their floor and pod or other housing location if you know it, and include your complete return address. Use the mailing address for the facility holding them. Sheriff's inmate mail instructions

Main Jail
201 Poplar Avenue
Memphis, TN 38103

Jail East Women's Facility
6201 Haley Road
Memphis, TN 38134

Order paperback books and magazines directly from the publisher so the publisher sends them to the jail. For photos, packages, or legal mail, ask the facility which instructions apply before you send anything. Sheriff's mail and publication guidance

Commissary Deposits at Main Jail and Jail East

Shelby County uses CorrectPay for commissary deposits. You can add money online, through the app, or by phone at (855) 836-3364. The sheriff's deposit page also lists cash and card payments at the lobby kiosk. Before paying, check the selected facility, the recipient, and the fee shown for that transaction. Sheriff's commissary deposit instructions

In-person commissary deposits are listed from 8 a.m. to 7 p.m. daily, Memphis time. The inmate account offices are in the visitation lobby at 201 Poplar downtown and at 6201 Haley Road for Jail East. Sheriff's deposit hours and locations

Bond, Release, and Court Dates

Call Jail Information at (901) 222-4703 for the current bond amount. Ask how to pay and whether anything else must clear before release. The court clerk's office in the Jail Annex visitation area is open 24 hours. You can post a cash bond or use a licensed bonding company. Sheriff's bond FAQ

A release order starts further processing, including a warrant check. Call the jail before leaving to pick someone up and ask where to meet them. For a case or hearing in General Sessions Court, call the clerk at (901) 222-3500. Sheriff's release FAQ · Court clerk phone listing

If a caller demands a gift card, cryptocurrency, or a payment-app transfer for bond, hang up. Use the published jail number to check the request. Sheriff's scam guidance

Court Clothing and Personal Property

Drop off clothes for a court appearance at the 201 Poplar main lobby or at Jail East. The sheriff accepts court clothing around the clock and asks for conservative attire. Leave out sneakers, shorts, and pants with multiple zippers. Sheriff's court clothing FAQ

For a property pickup, the person in jail has to request and complete a release form first. Bring identification and ask where the form was sent before making the trip. Items held as evidence or subject to a law enforcement hold stay with the agency. Sheriff's property release FAQ

Prescriptions and Medical Concerns

If someone in custody is due for medication or you need to report an urgent health concern, call (901) 222-4703 for Main Jail or (901) 222-6600 for Jail East. Have their name and booking number ready and ask for the concern to be passed to medical staff. The sheriff says medical and mental health services are available 24 hours a day. Sheriff's medical FAQ · Jail medical services

For a prescription question, have the medication name, dose, and pharmacy number handy. Ask medical staff how to share those details before taking medication to the jail. Sheriff's family medical contact instructions