Contact

Start with email

Email contact@jailscope.com. This is the contact point for page corrections, source changes, agency updates, privacy requests, and documented questions about directory coverage.

JailScope is an independent information directory. The contact inbox cannot change a county record, confirm a person’s custody status, arrange release, answer an emergency, or replace the responsible agency or court.

For a county page correction

The fastest review starts with the exact page and a public source that supports the requested change. Please include:

• The county, state, and JailScope page URL
• The specific label, field, link, or statement that is wrong or outdated
• The proposed correction in plain language
• A direct official source where the corrected information is published
• The date you checked the supporting source and any relevant agency context

A correction request is evidence for review, not an automatic replacement. We may ask for clarification when official pages conflict or when a source does not clearly establish the requested value.

For agencies and source owners

Sheriff offices, detention teams, county communications offices, corrections agencies, and government technology teams can use the same inbox to report a source change, a contact update, a field description, or a documented page issue. Include your agency role and a public reference that can be checked without private credentials.

For privacy, legal, media, or research requests

Privacy and correction requests should identify the exact JailScope URL and the part of the directory involved. Legal notices should include the sender’s name, organization, jurisdiction, legal basis, and supporting documents. Journalists and researchers should include the project context, relevant dates, and the question they are trying to verify.

Do not send Social Security numbers, medical information, account passwords, or other unnecessary sensitive personal details. For cookie and data-handling choices, see the Privacy Policy and Cookie Policy.

What happens after you write

1. We confirm the page, source, and requested change described in the message.
2. We compare the request with the cited public source and the information already published.
3. We record a supported correction or explain what evidence is still needed.
4. We update the relevant directory context when the source supports a change.

Most complete correction and source-update requests are reviewed within 2–5 business days. Requests involving conflicting official information or a broader source change may take longer.

Need the official answer now?

For urgent custody, visitation, bond, legal, or identity-sensitive questions, use the responsible county agency or court listed on the relevant page. JailScope can help you find the source, but only that agency can confirm its current records and procedures.