Sevier County Jail Roster

Sevier County Jail and Annex Addresses

Confirm where the person is being held before choosing a destination. The sheriff lists the following locations in its facility directory.

Sevier County Jail
137 Commerce Street
Sevierville, TN 37862

Sevier County Jail Annex
896 Old Knoxville Highway
Sevierville, TN 37862

The sheriff's main public number is (865) 453-4668. Its administrative office is at 106 W. Bruce Street, Sevierville, TN 37862.

Sevier County Jail Visitation

The sheriff directs families to City Tele Coin for inmate video visitation. Before arranging a session, confirm the inmate's facility and visiting schedule with the jail. Ask how the visit is booked, how long it lasts and how many people may take part. Account registration is available through the City Tele Coin portal.

Ask which forms of identification are accepted and what documents an adult accompanying a child must bring. Confirm the clothing, footwear and belongings rules before traveling. If you need an interpreter or an accommodation for a disability, raise that when making the arrangements.

Phone Calls Through City Tele Coin

The sheriff directs inmate phone calls to City Tele Coin. The provider describes an outgoing-call service, with DirectPay balances tied to the receiving telephone number. CTC states that calls from its facilities are recorded and may be monitored. See the City Tele Coin FAQ for the provider's account guidance.

For account, payment or connection problems, use the provider's published support contacts. The number is (318) 746-1114 and the email address is onlinesupport@citytelecoin.com. Contact details are on the CTC support page.

Attorneys arranging privileged communication should ask the facility to designate them as privileged contacts. The provider explains these arrangements in its account terms.

Depositing Money for Commissary

The sheriff's online payment link opens a TBE deposit page for Sevier County Jail, TN. The screen allows a search by inmate ID, first name or last name. Check the selected person and review any fee before authorizing a payment. For telephone payment, the sheriff publishes 1-855-936-3364. Use the Sevier County TBE deposit page.

Ask the jail about spending limits, order deadlines and delivery days. Before adding money for someone who may soon leave custody, confirm how the facility handles a remaining trust-account balance and any deductions.

Mail, Photographs and Books

Get the current inmate mailing address and envelope format from the jail before sending the first letter. Ask whether personal mail goes directly to the facility or through a separate processing address, and which inmate identifiers belong on the envelope.

Check the rules for photographs, stationery, books, magazines and packages separately. Ask which senders are accepted and whether any size or quantity limits apply. Attorney correspondence also needs the facility's current legal-mail instructions.

Prescription Medication and Medical Information

Call the sheriff's main line and ask how to reach the jail medical staff. Have the medication list and prescriber's contact details ready, then ask how that information can be submitted.

Before bringing a prescription, confirm whether the jail accepts medication supplied by family. Ask what approval, labeling and packaging it requires, where an approved delivery should be handed over and when staff can receive it.

Bond Questions and Criminal Court Contacts

For a question about a listed bond, contact the jail with the person's name and inmate ID. Ask which case or hold the amount relates to, who can confirm release eligibility and where an approved payment is accepted. Confirm the payment method, fees and release instructions before sending funds.

The General Sessions Clerk maintains records for state warrants, misdemeanor hearings and felony preliminary hearings. Its Criminal Division is at 127 Commerce Street, Suite 1103, Sevierville, TN 37862, and can be reached at (865) 453-6116. The clerk publishes office hours of Monday through Friday, 8 a.m. to 4:30 p.m. Eastern time. Office details are on the General Sessions Clerk page.

Going to the Courthouse

The sheriff's courthouse rules prohibit weapons, sharp instruments, chemical sprays, narcotics, explosives, food, drinks, purses, backpacks and cell phones. Check the courthouse entry restrictions before a court appearance or a trip to the clerk's office. The list appears on the sheriff's Court Services page.

Transportation to Sevierville

ETHRA offers regional door-to-door public transportation. For reservations, call 1-800-232-1565. The agency requests three business days' notice. Give the dispatcher the correct jail or annex address and ask whether the trip can be scheduled, what it will cost and when to be ready. Reservation guidance is on the ETHRA Public Transit page.

ETHRA's Sevier office is at 717 W. Main Street, Sevierville, TN 37862, with the local number (865) 429-6067. Discuss wheelchair access or other travel accommodations when requesting a ride. Local office details are in the Sevier County ETHRA listing.

Custody Notifications and Release Arrangements

Individual records on the sheriff's roster include a Notify Me of Status Change link to VINELink. Open the person's record on the official Sevier County inmate roster to find that link.

If a release or transfer is expected, confirm the person's location and any pickup arrangements with the jail. Ask how remaining property and money will be handled before making the trip.

Corrections Administration

The sheriff's directory lists Steve Layman, Deputy Chief Corrections, at (865) 774-3867 and slayman@seviercountytn.gov. It lists Rhett Rutledge, Major Corrections, at (865) 774-3920 and rrutledge@seviercountytn.gov. These administrative contacts appear in the sheriff's leadership directory.