Dixie County Jail Address and Phone Number
Dixie County Jail
386 NE 255th Street
Cross City, FL 32628
Jail control room: (352) 498-1231, extension 221
The sheriff's contact page lists this as the jail's physical and mailing address. The jail operates 24 hours a day, seven days a week. Visiting, lobby access and bond-counter hours need a separate check; round-the-clock custody operations do not establish when those services are available.
The sheriff's administrative office is at 214 NE Highway 351, Suite L, reached at (352) 498-1220. Its posted office hours are Monday through Friday, 8:30 a.m. to 5 p.m. Use the jail address above for inmate-mail questions, rather than the administrative address.
Video Visits Through HomeWAV
The jail's visitation instructions direct families to HomeWAV. The provider offers account registration on its website and through its iOS and Android apps.
HomeWAV's account instructions ask for a clear, unaltered profile photograph and a readable government-issued photo ID. The examples given are a driver's license, state ID or passport. These are platform-registration requirements; ask the jail about any additional facility approval.
Dixie's public visit instructions do not give a timetable, session length or current price. Establish which visit types are available before planning a trip, and check the rate shown for the selected facility before funding a session. HomeWAV account support is listed at support@homewav.com.
Ask about children, required supervision and visitor clothing when arranging a visit. The public instructions do not spell out those rules, so a HomeWAV account alone should not be treated as confirmation that a particular visit has been approved.
Sending Postcards and Legal Mail
The sheriff limits ordinary inmate mail to postcards. Before sending one, check whether the jail requires a booking number and whether it has restrictions on dimensions, photographs or printing. Those specifications are not included in the public mail instructions.
Mail is delivered Monday through Friday, except holidays. Staff inspect ordinary mail. Legal or privileged mail is opened in the inmate's presence.
The posted mail rules exclude packages except for legal materials. Express mail requiring a receipt is not accepted. Ask for instructions before sending legal materials; the ordinary-postcard rule and the separate money-order instructions below should be read together.
Commissary Deposits and the Sunday Cutoff
The sheriff lists three ways to add money. Its deposit instructions expressly allow mailed money orders alongside the postcard-only rule for ordinary correspondence.
- Lobby kiosk: Cash and credit or debit cards can be used at the jail lobby kiosk.
- Online: Follow the sheriff's link to CommissaryDeposit.com. Choose Florida and Dixie County Jail, then use the person's name or inmate ID as requested.
- Money order by mail: Make the money order payable to the inmate and put only the money order in the envelope. Confirm the exact addressing and mailing instructions before sending it.
For canteen orders, the stated cutoff is midnight on the Sunday before the order week. The sheriff does not give a delivery day or guaranteed deposit-posting time. Check processing time before paying close to the cutoff.
Read the fee and total displayed by the service before completing a deposit. Commissary Deposit warns that deposited money may be collected against debts owed by the inmate. Dixie-specific limits, deductions and refund arrangements are not set out in the jail's public instructions.
Commissary deposits, HomeWAV funds and bond payments serve different purposes. Check which account you are funding each time; a deposit intended for canteen purchases should not be assumed to pay for a video visit or secure a release.
Phone Calls and Family Conversations
The detention page lists AMTEL for telephone service and gives (800) 849-6081 as its contact number. It says inmates cannot receive incoming calls and may make collect calls from 8 a.m. to 10 p.m. Confirm current call charges and any prepaid-account options with the provider before adding funds.
The regional Public Defender's arrest guidance advises assuming that jail calls and visits are recorded and discussing the case with counsel. Its confidentiality explanation distinguishes attorney-client communications from conversations with relatives. Arrange an approved attorney contact through the appropriate office.
Medication, Health Concerns and Personal Property
The Public Defender advises people entering custody to tell jail personnel about medical conditions. Family members can ask the control room how to pass on health information or reach the appropriate staff about a prescription.
Get instructions before taking medication, glasses, hearing aids or other medical items to the jail. The sheriff's public pages do not specify a family medication-delivery process, approved packaging or drop-off hours. They also do not identify a public pharmacy contact for those arrangements.
For court clothing or other personal belongings, ask whether staff must authorize the transfer, what identification a person collecting property needs, and when an exchange can take place. Those details are not covered by the published visitor and mail instructions.
Bond and Release From Dixie County Jail
The sheriff says a person who remains in jail appears before a judge within 24 hours of arrest. The judge explains the charges and bond amount. The posted description allows for an appearance in person, by telephone or through Polycom.
Dixie is named in the Third Judicial Circuit's 2026 bond order. Its schedule applies before the first appearance and does not bind the judge deciding an individual case. Specified categories require an appearance before release, and the order calls for a separate bond for each offense.
Before paying, have the current requirement and any holds checked for the specific booking. Ask the jail which payment method and location it accepts. Its public guidance does not publish a cash-bond counter schedule or promise a release time. The Clerk's advertised court-cost portal and the commissary service should not be treated as verified bond-payment channels.
For readers considering a bail bond agent, the Florida Department of Financial Services describes a 10% premium for a state surety bond. That premium is separate from cash bail and collateral. Confirm the applicable minimum and any permitted additional costs, obtain a written explanation and check the agent's license through the state.
Court Dates, Case Records and Appointed Counsel
For court filings and hearing information, contact the Dixie County Clerk of Court at (352) 498-1200. The courthouse is at 214 NE Highway 351, Cross City, FL 32628, with posted weekday hours of 8:30 a.m. to 5 p.m. Clerk mail goes to P.O. Box 1206, Cross City, FL 32628; that is a court address, not the inmate-mail address.
The Clerk's Court Services page identifies misdemeanor and felony departments and links the official court-record search. Its online payments page advertises traffic, child-support and criminal court-cost payments.
The regional Public Defender directory lists attorneys handling Dixie matters in Lake City and Live Oak. The office numbers are (386) 758-0540 for Lake City and (386) 362-7235 for Live Oak. Give the person's name and case number, if known, when asking which office or assigned attorney to contact.
Transportation and Access to the Jail
Suwannee River Economic Council's Dixie transportation program lists (352) 498-5018, extension 3, or (844) 496-0624 for reservations and trip questions. The publicly funded program describes service for elderly and disadvantaged passengers, including medical and everyday destinations.
Ask whether a jail visit is an eligible, available trip before relying on the service. Give the exact jail address and the time you need to return. A dedicated jail stop, visit fare and late-night release pickup are not specified on the program's public page. For an accessible jail entrance or communication assistance during a visit, make arrangements directly with the jail when confirming the visit.